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Water Heater Repair in Longview, WA

Tell us what your water heater is doing, and a licensed contractor who covers Cowlitz County will get in touch.

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Step 1 of 3: Equipment
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Cowlitz County winters push your water heater hard

Homes here need heat from September through June, ten months a year, and that means cold ground water coming into the tank most of the year. Winter nights average 33°F from December through February, and the colder that incoming water is, the longer the burner or element has to run to bring it up to temperature. That extra runtime wears on the heating element in an electric unit or the burner assembly in a gas one.

The county has seen six winter storms and five damaging wind events over the past ten years, and statewide, close to a quarter of households lost power for a full day or more in 2024. Most electric water heaters start back up on their own once power returns. A gas water heater with a standing pilot keeps running through the outage itself. But if a storm damages a vent or cuts gas to the house, that is when a homeowner notices, no hot water at the tap when it is needed most.

33°F
the average winter night, and colder incoming water means longer heating
10 months
September through June, the months homes here need heat
23%
of Washington households lost power for a day or more in 2024, and a heater with an electric element or electric ignition stops without it
Isometric cutaway illustration of a small house with a dark shingled gable roof, showing interior rooms with furniture, piping, a tall vent stack, and a cylindrical water heater tank.
Your water heater works hardest from October through April.

NOAA nClimDiv, 1991–2020 normals

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A new water heater would cut about $280 a year off hot water for a typical Washington home.

  • A heat pump water heater$110 a year
  • An older electric water heater$390 a year

Estimates for a typical Washington home, compared with an older unit built to the federal minimum, from EIA household energy data and Washington fuel prices. Your home will differ.

Repair makes sense when an element, thermostat or gas valve has failed.

Replacement makes sense when the tank itself is leaking.

Why is my water heater leaking from the bottom?
The most common cause is the tank itself failing from the inside, where sediment builds up over the years and corrodes through the steel. Once a tank starts leaking this way, it cannot be sealed or repaired, only replaced. Water at the bottom can also come from a loose drain valve or a fitting above the tank dripping down, so it's worth checking those before assuming the tank is done. A contractor can tell you which one you're dealing with.
Why won't the pilot light on my water heater stay lit?
Usually the thermocouple has worn out and is no longer sensing that the pilot is lit, so the gas valve shuts it off. A weak pilot flame, a draft in the area, or a dirty pilot orifice can cause the same thing. This is a common repair on older gas water heaters and doesn't usually mean the tank is failing. A contractor can test the thermocouple and replace it if that's the cause.
Can a tankless water heater be repaired?
Yes, most problems on a tankless water heater are repairable. The igniter, the flow sensor, and the heat exchanger can all be tested and replaced individually rather than swapping the whole unit. Mineral buildup inside the heat exchanger is a common issue and can often be flushed out. A contractor can diagnose which part is causing the problem.